The City of Brampton is warning residents of a potential phishing scam with parking tickets.

Some residents have reported receiving an email about outstanding payments and possible penalties from a sender pretending to be the Ministry of Transportation of Ontario (MTO).

The email is not from the government but is likely being used as a way to collect banking information and other sensitive data from residents.

The City of Brampton says that while it does issue parking penalty notices, the city and MTO will never call, text or email those notices. Anyone who receives a parking ticket can find options for payment on the back of the ticket itself.

If a penalty notice is overdue, the city issues a letter to the registered owner of the car through Canada Post.

Anyone with questions about their parking tickets issued by the City of Brampton can call Service Brampton at 311.

Residents who have any questions about emails from the MTO can contact them directly by email at These emails can also be reported to the Canadian Anti-Fraud Centre (CAFC) through the Fraud Reporting System (FRS).